Had some miscommunication w a local supplier that put me in a jam w a short turn around for an upcoming convention. 20Below got the art, found the product and had it at my door step in 3 days. Amazing, painless, professional.
Brett & 20Below worked with my cooking club to get us custom labelled sweatshirts. He was affordable, prompt with service, response time, and delivery, and we were very happy with the product we received. Our club would be very excited to continue to use him for our merchandise.
This is the 2nd order we have placed with Brett and his staff for swim parkas. The first order was timely and the craftsmanship was excellent. Just placed our 2nd order for the same HS Swim Team and had the Booster Club contact call in a panic and say that one of the sizes was wrong. As the item is made to order, I let her know that a week after ordering, we may be out of luck. Brett contacted me personally after I checked in to see if we could adjust the order. He let me know that we could make the change. I’m sure this order will be as good as the first one, but how great it is to have someone that will work with you when something unexpected comes up. I will continue to use 20 Below and I will recommend them any chance I get. RodT Peoria, IL
Brett was easy to work with and helpful to give us options when we needed to change material for the swim parkas. They were able to cut the turn around time by an entire week to help us out, too. Great job!
I was helping my sons ice hockey team find a find a new vendor for their jerseys, warm ups, etc. Quality is important because that hockey stuff takes a beating. I spoke with the folks at 20 Below and they walked me through the whole process in a very clear way. After talks with the team, we decided to try 20 Below and we couldn’t be more pleased with that decision. The Jersey’s turned out better than we could have hoped, just such great quality and everything was delivered on-time and as promised. The process working with 20 Below was beyond easy. I would recommend 20 Below and we will continue to use them for our hockey apparel related needs.